The tech support individual I spoke with said that she had had a similar (or the same) issue on her personal iPad and that she had to adjust some non-obvious Adobe/Flash settings in order to use DirecTV's web player. After the new install, with browser reboot, the same issue is occurring Hello, I’ve been having an issue where video players won’t load an direct. After one complete installation and a reboot, DirecTV prompted me to install the web player again (which I did, after removing the initial install) I have installed DirecTV's web player twice now, and restarted my computer a couple of times The same error is happening on two browsers, Chrome and Safari Restart your video player." (Meaning no error code given.) The error I get from DirecTV is nothing specific, just "Sorry, we've run into a problem. Fix common streaming issues If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the red button on your device for 20 seconds. Many issues can be fixed by refreshing and reauthorizing your receiver. My Flash Player is up to date, version 18,0,0,203 Review the equipment you have and identify the impacted receiver (s). I have a MacBook Pro Retina running Yosemite 10.10.3 They suggested that it may be a Flash issue. Get support for your DIRECTV service, easily fix issues online, and contact DIRECTV customer service. Problem So i have just got my DirecTV and i go online to watch the channels live and i geth this error message when the player gets to 60 loaded. Both technical and billing & account support are open every day from 7:00 AM to 9:00 PM CT. I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. Just pick up the phone to talk to our support on 800.531.5000. I am having issues using DirecTV's online video player streaming service.
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